Frequently Asked Questions

How do I pay for the papers I want and what forms of payment do you accept?

Click the Add to Cart button located to the right of the paper you're interested in to add it to your shopping cart. When you've added all the papers you want, click the little shopping cart icon located in the horizontal menu bar at the top of any page. From your shopping cart you can choose to check out.

When checking out, make sure to enter a valid email address. We need that so we know where to email the purchased file or files! Your home or shipping address isn't of importance to us, so you can skip that if you want.

After checking out you'll be at our PayPal page. Here you can choose to pay using your own PayPal account or by credit or debit card. If you choose to pay be credit or debit card you do not need to have a PayPal account.

When, and how, do I get the file or files I've purchased?

After checking out and paying, an email message will be sent to you. This is an automated process, and takes place within a minute or two of the purchase. The email message includes a link that allows you to immediately download the file or files you purchased.

If you don't see our email to you within a few minutes, make sure to check your email's Junk or Spam folder. Some people have their email spam filter set to "strict", which then might send some wanted email into the spam folder.

Can I get a refund?

When you make a purchase, you receive one or more files. Once a person has a file, there's no way to "return" it, as there is if a person purchases a "real" product like a printed book. So, issuing a refund would mean a person gets the files for free! For this reason we do not provide refunds on purchased files.

The site says that every paper comes in two formats, and it also says that there may be more than one version of a paper. What's the difference?

Formats:  Every paper comes to you as two separate files: a Microsoft Word file and an Adobe Acrobat PDF file. They're the same paper, they're just saved differently. If you view documents in Word, open the Word-format file. If you view documents in Acrobat, open the PDF-format file. We could provide everyone with just a Word file, but some people don't have Microsoft Word on their computers, in which case they wouldn't be able to open and view the file.

Versions:  When you purchase a paper and the description says that their are two versions of that paper included in the download, that means that there are actually two different papers — it's one assigmnent, but there's a paper from one student, and another paper from a second student. Most Axia assignments aren't tests with right and wrong answers, they're written assignments. There's no right or wrong answer. So it's helpful to view how different students approach the same assignment. That gives you more ideas on how to write the paper yourself.

Some people say using other student's papers is plagiarism or cheating. Is it?

If you take another student's paper, slap your name on it, and turn it in, that's plagiarism, or cheating. It's also a pretty poor way to learn. That's not what the papers are for. They're to provide students with an extra resource to assist them in writing their own papers. Think of these papers as simply extra class notes (it's not wrong to take a lot of notes in class, right?). Use the papers to jump-start your own paper if you're stuck, or to get some extra ideas on what to include when writing your assignment.